Our small, women-owned company has vast experience in the areas of listening, conflict management, interpersonal communication, public speaking, executive leadership and coaching, staff management, and performance management.
Some examples of professional development topics are below, but we are confident that we can develop and tailor any of our interactive training sessions to meet the existing and fluctuating needs of your organization.
Diversity Training:
- Promoting diversity of thought and perspective through shared and the sharing of experience;
- Using inclusive language so as to include all genders and orientations;
- Encouraging fostering new relationships with people different from yourself;
- Reflecting on internal biases (of an individual and an organization);
- Helping to process current historical events and movements.
Conflict Management:
- Definitions of conflict and a re-framing of the conflict process;
- Relevant examples of conflict provided by the group, and a collective process of deriving solutions;
- Defining and creating a heightened awareness of groupthink, and how to avoid;
- How to recognize, avoid, report and respond to workplace bullying.
Interpersonal Communication:
- Conflict resolution;
- Listening;
- Improving relationships at work and at home;
- Top-down, bottom-up, peer-to-peer, cross-cultural, and cross-generational communication;
- Inclusive communication.
Cross-Cultural Communication - Create a workplace where people of different backgrounds, roles, and experiences can not only work well together, but help each other learn.
- Definition of culture: culture does not only refer to race or ethnicity, but also gender, age, orientation, religion, and even field of expertise;
- Specific examples of stereotyping and also how to avoid stereotyping and making generalizations;
- Appropriate role play to develop and create positive cross-cultural relationships;
- Do’s and Don’ts of workplace communication (verbal, non-verbal and written);
- Tips for creating a safe, comfortable, highly productive workplace for all.
Critical Thinking and Problem-Solving:
- Team-building and teamwork;
- Employee accountability;
- Workplace etiquette;
- Increasing proactivity and therefore productivity.
